Privacy Policy

Effective Date: 10 April 2025

1. Introduction
The Regional VA (ABN 99 804 720 463) (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website’s contact form. We collect only the information that you provide in the contact form for the sole purpose of responding to your inquiries.

2. Information We Collect

• Contact Details: When you complete our contact form, we may collect personal information such as your name, email address, phone number, and any other information you voluntarily provide.
• Purpose of Collection: The sole purpose of collecting your contact details is to respond to your query or request. We do not use this data for any marketing or promotional purposes.

3. How We Use Your Information

• Communication: We use your information only to contact you regarding your inquiry.
• No Marketing: Your personal information will not be used for marketing or third-party advertising unless you have explicitly provided your consent in writing.

4. Data Security

• We take reasonable measures to protect your information from unauthorized access, use, or disclosure.
• Please note that, although we implement security measures, no method of online data transmission is completely secure.

5. Data Retention

• Your information is retained only for as long as it is necessary to fulfil the purpose of your inquiry or as required by applicable laws.
• Once your inquiry has been resolved and if no further communication is needed, your data may be securely deleted or anonymised.

6. Disclosure of Information

• We do not sell, trade, or otherwise transfer your personal information to outside parties.
• Your information may only be disclosed if required by law or in response to valid legal requests.

7. Your Rights

• Access and Correction: You have the right to review and request corrections to the personal information we hold about you.
• Deletion: You may request the deletion of your information if it is no longer necessary for the stated purpose.
• Contact: If you have any questions about how your personal data is being used or wish to exercise your rights, please contact us using the details below.

8. Contact Information
For any inquiries regarding this Privacy Policy or our data practices, please contact us at hello(at)theregionalva(dot)com(dot)au.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

By using our website and submitting your information through the contact form, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.